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Dynamics AX for Sales & Marketing

Microsoft Dynamics AX Customer Relationship Management provides workflow automation and analytics to let your Sales, Marketing and Service staff easily share information and route tasks to provide seamless customer service. Our solution helps you to establish visibility over customer interactions, sales opportunities and buying patterns to help your sales force cultivate more profitable relationships.

Our tools allow you to plan, implement and measure more effective marketing campaigns by analysing buyer trends, behaviours and offers that allow your marketing teams to track real time results and optimise Return-on-Investment (ROI).  With Dynamics CRM, you can deliver high-value Customer Service with integrated interaction and knowledge management enabling your service professionals to share answers and insight with customers with ease.

Benefits

Improve customer relationships
Increase sales force productivity
Plan effective campaigns
Optimise sales by managing sales and marketing activities together

Features

Global contacts
Unified Communication
Lead and Opportunity management
Web-enabled CRM data

Extended functionality

Sales Management
Sales Force Automation
Marketing Automation
Telemarketing / Tele-Sales
Integration with MS Virtual Earth