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Professional Services

Where time is money, the ability to accurately record billable activities and resources is critical for the professional services industry. From architects to IT consultants, the elements of a successful project require highly efficient processes, fluid and traceable information flow and detailed accounting.
An increasing reliance on IT requires professional services organisations to be flexible and adapt to the needs of stakeholders while ensuring projects are correctly estimated, cost effective and delivered on time.

Our solutions for professional services help optimise your processes from consulting, throughout engagement and deliver phases. By integrating customer relationship, project management, accounting and business process outsourcing into a unified structure, we can help you share data and work together more effectively.

Our position as a leading Microsoft Gold Partner, gives you the confidence that we can help maximise your business potential. Key features of our Microsoft Dynamics solution for professional services include:

• Seamless integration with project management and collaboration tools including Microsoft Projects, SharePoint, Outlook, BizTalk, Exchange Server, Communication server and Microsoft Office
• Highly automated management tools to streamline business processes such as automated routing, approval-based workflows and escalations
• International multi-site, multi-currency and multi-language support for over 30 countries
• Highly customisable application and presentation layer with support for MorphX, XML, Electronic signatures and unified communication technologies such as VoIP and presence
• Integrated support for industry defined and custom project frameworks including PRINCE2, PMBOK, Capability Maturity Mode, HERMES and many others